You're in a listing presentation. The buyer's calling about the penthouse on Elm Street. Vocal answers, pulls the MLS, qualifies the budget, and drops the showing on your calendar. The lead never goes cold.
Vocal is trained on the vocabulary of the MLS and the showing app. It knows the difference between pre-qualified and pre-approved, what DOM means, and why a Sunday open house matters.
Picks up the curb call on your for-sale sign, pulls the MLS listing, and answers price, beds, baths, HOA, and schools in real time.
Checks your showing software, confirms the slot, and texts the buyer the lockbox or supra instructions — all without paging you.
Walks the caller through timeline, budget, financing, and zip codes. Warm-transfers serious leads, nurtures the rest by text.
Triages maintenance calls, books rent-ready tours, and routes after-hours emergencies to your on-call vendor.
Handles overflow from the sales gallery: floor plan questions, lot availability, incentives, and design center appointments.
Calls leads back from open houses, confirms pre-approval status, and nudges files through escrow with status updates.
Vocal answers in under a ring, identifies the property from caller ID or sign code, and loads the MLS sheet.
Confirms price, taxes, HOA, schools, and timeline. Captures pre-approval status and buying window.
Writes the showing into ShowingTime, updates your CRM, and texts you a brief on the lead before you arrive.
Vocal reads live MLS data, your showing calendar, and your lead routing rules, then writes every call back as a structured lead with a transcript. No double-entry, no app-switching.
See how a Vocal agent handles your top 10 real estate call types in a 30-minute demo with our team.