From the first "is that truck still available?" at 9pm to the third oil-change reminder six months later, Vocal is on the line for your dealership; trained on your inventory, your service menu, and your DMs.
Vocal is trained on the vocabulary of the showroom and the service drive. It knows the difference between an SE and an SLE, what a "demo" is, and why a Saturday at noon matters.
Confirm a vehicle is still on the lot, quote out-the-door pricing, and book the test drive into your sales manager's calendar.
Schedule oil changes, brake jobs, and recall work. Pulls live bay availability from your DMS and texts the customer a reminder.
Walks the caller through year, make, model, mileage, and condition — then warm-transfers serious sellers to your appraiser.
Pre-qualifies callers, collects soft-pull details, and books them with an F&I manager. No more callbacks that never connect.
Looks up part numbers by VIN, quotes prices and availability, and takes deposits over the phone for special orders.
Picks up everything your BDC can't: lunch hour, after 7pm, Sundays — and writes structured leads back into your CRM.
Vocal answers in under a ring, identifies sales vs. service vs. parts, and pulls up the right context.
Confirms stock, quotes service pricing, runs a soft trade-in, or pre-qualifies finance — in one call.
Writes the appointment into Xtime or VinSolutions, assigns the right advisor, and texts the customer.
Vocal reads live inventory, service menus, and advisor schedules from your DMs and CRM, then writes every call back as a structured lead or RO. No double-entry, no app-switching.
See how a Vocal agent handles your top 10 dealership call types in a 30-minute demo with our team.